Thank you for choosing our store for your Sporty apparels products. We understand the excitement of receiving your order and we strive to provide a seamless shipping experience. Please take a moment to review our shipping policy below:

Shipping Methods

We offer reliable shipping methods to ensure your order arrives in a timely manner. Our shipping options include:

• Standard Shipping: Our standard shipping option delivers your order within 5-7 business days.
• Expedited Shipping: If you need your  sporty apparel products sooner, we offer expedited shipping which delivers your order within 2-3 business days.
• International Shipping: For our international customers, we offer international shipping options. Please note that additional customs fees and import duties may apply.

Shipping Rates

We strive to provide competitive shipping rates for our customers. The shipping cost is calculated based on the weight and destination of your order. You can view the shipping cost at checkout before completing your purchase.

Order Processing Time

Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing. Once your order is shipped, you will receive a confirmation email with tracking information.

Tracking Your Order

We understand the importance of tracking your order. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.

Shipping Restrictions

While we strive to offer shipping to as many locations as possible, there may be certain restrictions on shipping certain products to certain regions. If your order cannot be shipped to your location, we will notify you promptly and provide a full refund.

Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged during transit, please contact our customer support team at stephanieopokugg@gmail.com. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

Thank you for choosing our store. We hope you enjoy your Sporty Apparel products and proudly display your team spirit. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us.

As a product expert in the sporty apparels, I understand the importance of providing a clear and fair refund policy to our valued customers. At My Store, we strive to ensure your complete satisfaction with every purchase you make.

If, for any reason, you are not satisfied with your Sporty Apparels, we offer a hassle-free refund policy. Our goal is to make the return process as simple and convenient as possible.

Here are the key details of our refund policy:

1. Eligibility: To be eligible for a refund, the product must be in its original condition, unused, and with all tags and packaging intact. We cannot accept returns for products that have been personalized or customized.

2. Timeframe: You have 30 days from the date of purchase to initiate a refund request. After this period, we will not be able to process any refund requests.

3. Refund Process: To request a refund, please contact our customer support team at stephanieopokugg@gmail.com. Our dedicated team will guide you through the process and provide you with the necessary instructions.

4. Refund Method: Once your return is received and inspected, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. Please note that it may take a few business days for the refund to reflect in your account.

5. Shipping Costs: Please note that shipping costs are non-refundable. If you received free shipping on your order, the original shipping cost will be deducted from your refund amount.

6. Exchanges: Unfortunately, we do not offer direct exchanges. If you wish to exchange a product, we recommend initiating a return and placing a new order for the desired item.

7. Damaged or Defective Products: In the rare event that you receive a damaged or defective Sporty apparels, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on your preference.

8. Non-Refundable Items: Certain items are non-refundable, including gift cards and downloadable digital products.

At My Store, we are committed to providing high-quality Sporty Apparels and exceptional customer service. If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our customer support team at stephanieopokugg@gmail.com. We are here to assist you and ensure your satisfaction.