Shipping policy
Thank you for choosing our store for your Sporty apparels products. We understand the excitement of receiving your order and we strive to provide a seamless shipping experience. Please take a moment to review our shipping policy below:
Shipping Methods
We offer reliable shipping methods to ensure your order arrives in a timely manner. Our shipping options include:
- Standard Shipping: Our standard shipping option delivers your order within 5-7 business days.
- Expedited Shipping: If you need your sporty apparel products sooner, we offer expedited shipping which delivers your order within 2-3 business days.
- International Shipping: For our international customers, we offer international shipping options. Please note that additional customs fees and import duties may apply.
Shipping Rates
We strive to provide competitive shipping rates for our customers. The shipping cost is calculated based on the weight and destination of your order. You can view the shipping cost at checkout before completing your purchase.
Order Processing Time
Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing. Once your order is shipped, you will receive a confirmation email with tracking information.
Tracking Your Order
We understand the importance of tracking your order. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.
Shipping Restrictions
While we strive to offer shipping to as many locations as possible, there may be certain restrictions on shipping certain products to certain regions. If your order cannot be shipped to your location, we will notify you promptly and provide a full refund.
Lost or Damaged Shipments
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team at stephanieopokugg@gmail.com. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.
Thank you for choosing our store. We hope you enjoy your Sporty Apparel products and proudly display your team spirit. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us.